Remote Help Desk Support
Email: customer-care@canik-it-solutions.odoo.com to submit a help desk ticket at any time or call us at 979-966-8455. Remote support rates for business or residential users will apply.
Security Camera Installation
Ensure your home or business has adequate camera coverage and data retention. We offer a variety of on premise or cloud-based DVR or NVR camera solutions.
VoIP Phone System Services
We can provide assistance in porting your landline number in many cases to a Voice Over IP phone system that fits your needs.
IT Consulting
Our IT Strategy Consulting services provide expert guidance to help your business align its technology with its goals. We will assess your current systems, identify areas for improvement, and provide recommendations to help your business succeed.
Managed IT Services
Managed IT services contracts for end to end support on all your IT needs, from helpdesk support, to update compliance and vulnerability scanning.
IT Infrastructure Design
Our IT Infrastructure Design services provide customized solutions for your business needs. We will assess your requirements, design a network architecture, and implement the solution to ensure your business runs smoothly.
IT Strategy Consulting
Our IT Strategy Consulting services provide expert guidance to help your business align its technology with its goals. We will assess your current systems, identify areas for improvement, and provide recommendations to help your business succeed.
Vintage Media Conversion
We can preserve your movie film or audio media by converting them to a digital format on DVD, CD, USB thumb drive, etc. We offer a mail in service to digitize many types of film or audio media such as cassette tapes, VHS, Super8, vinyl media, 8mm, Super 8mm, 16mm, etc.
Price List
Residential Rates
The following rates are for residential customers
Remote Support / Hour
$50
Solve most issues via phone and remote assistance
On Site Support / Hour
$75
On site assistance, installation, repair etc.
In House Support / Hour
$50
Bring your device to us for repair
Business Rates
The following hourly rates are for business customers not under a support contract. Receive priority support to solve problems fast.
Remote Support / Hour
$75
Priority problem solving via phone and remote assistance
On Site Support / Hour
$100
Priority on site assistance, installation, repair etc.
Business - Managed Support Contract
A great one-stop solution for complete management of all business needs. Includes: helpdesk support, security management, patch management, vulnerability management, on site device repair, network and device monitoring - all at a fixed monthly rate. Call us today to discuss your business needs
Call us
Emergency After Hours Support
Rates for emergency after-hours support will be billed at 1.5x the hourly rate posted above.
Sales tax rate of 6.75% will be applied on invoice
Contact Us
Canik IT Solutions
19122 FM 1094, New Ulm, Texas 78950
Phone: (979)-966-8455 Email: brandon@canikitsolutions.com Helpdesk email: customer-care@canik-it-solutions.odoo.com
Hours
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | 08:00 am – 05:00 pm | |
Fri | 08:00 am – 05:00 pm | |
Sat | By Appointment | |
Sun | Closed |
Closed on major holidays.
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