Remote Help Desk Support
Email: customer-care@canik-it-solutions.odoo.com to submit a help desk ticket at any time or call us at 979-966-8455. Remote support rates for business or residential users will apply.
Automated Workstation & Server Management
Rest assured that all Windows, Mac OS, and third party updates are installed and managed seamlessly with our endpoint management software.
Security Camera Installation
Ensure your home or business has adequate camera coverage and data retention. We offer a variety of on premise or cloud-based DVR or NVR camera solutions.
VoIP Phone System Services
We can provide assistance in porting your landline number in many cases to a Voice Over IP phone system that fits your needs.
IT Consulting
Our IT Strategy Consulting services provide expert guidance to help your business align its technology with its goals. We will assess your current systems, identify areas for improvement, and provide recommendations to help your business succeed.
Managed IT Services
Managed IT services contracts for end to end support on all your IT needs, from remote help desk support, to update compliance and daily vulnerability scanning and backups.
IT Infrastructure Design
Our IT Infrastructure Design services provide customized solutions for your business needs. We will assess your requirements, design a network architecture, and implement the solution to ensure your business runs smoothly.
IT Strategy Consulting
Our IT Strategy Consulting services provide expert guidance to help your business align its technology with its goals. We will assess your current systems, identify areas for improvement, and provide recommendations to help your business succeed.
Off Site 3-2-1 Immutable Backups
Your data is your data. Keep it that way and rest assured that your data is backed up and maintained securely with our backup services. The 3-2-1 backup rule is a data protection strategy that recommends keeping three copies of your data, storing them on two different types of storage media, and storing one copy offsite. This helps minimize data loss from various causes like hardware failure, theft, or disasters. An immutable backup is a copy of data that cannot be altered or deleted once it's been created. Contact us to learn more.
Vintage Media Conversion
We can preserve your movie film or audio media by converting them to a digital format on DVD, CD, USB thumb drive, etc. We offer a mail in service to digitize many types of film or audio media such as audio cassette tapes, VHS, VHS-C, Hi8, vinyl media, 8mm, Super 8mm, 16mm, etc.
Pricing:
- $30 for video tapes, regardless of length
- $25 per audio cassette / 8 track, or vinyl media.
- $50 per hour for 8mm, super 8mm, 16mm film reels (time includes setup, recording, etc)
- $50 per hour for for broken audio / video tape repair
Digitized recordings can be provided back to the customer on the following formats:
- USB flash drive or external hard drive (price may vary based on size needed)
- Audio CD - $5 each
- DVD - $10 each
- Email with digital download link (no extra charge)
Price List
Residential Rates
The following rates are for residential customers
Remote Support / Hour
$50
Solve most issues via phone and remote assistance
On Site Support / Hour
$75
On site assistance, installation, repair etc.
In House Support / Hour
$50
Bring your device to us for repair
Business Rates
The following hourly rates are for business customers not under a support contract. Receive priority support to solve problems fast.
Remote Support / Hour
$75
Priority problem solving via phone and remote assistance
On Site Support / Hour
$100
Priority on site assistance, installation, repair etc.
Business - Managed Support Contract
A great one-stop solution for complete management of all business needs. Includes: helpdesk support, security management, patch management, vulnerability management, on site device repair, network and device monitoring - all at a fixed monthly rate. Call us today to discuss your business needs
Call us
Emergency After Hours Support
Rates for emergency after-hours support will be billed at 1.5x the hourly rate posted above.
Sales tax rate of 6.75% will be applied on invoice
Contact Us
Canik IT Solutions
19122 FM 1094, New Ulm, Texas 78950
Phone: (979)-966-8455 Email: brandon@canikitsolutions.com Helpdesk email: customer-care@canik-it-solutions.odoo.com
Hours
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | 08:00 am – 05:00 pm | |
Fri | 08:00 am – 05:00 pm | |
Sat | By Appointment | |
Sun | Closed |
Closed on major holidays.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.